Nadia moved to the UK when she was 16 and spent the next 18 years raising her three children and adjusting to life in the UK. Ready to try something new, she had started an NVQ Level 3 in childcare. However, the high level of English language skills required to complete the written coursework was proving challenging. Nadia was referred to Laamiga and matched with Emily.

They met every other week at Nadia’s home where she would talk through her struggles with the coursework, which Emily would try to explain in a different way. Through this process, Nadia’s confidence in reading and writing English improved, and Emily learnt a lot about caring for children. At the end of the year, she passed her NVQ. They also worked together to develop a strong CV and to practice interview skills. Nadia has now found a job as a care assistant near her home and is volunteering at her daughter’s primary school with a view to working in a nearby school soon.